Frequently Asked Questions

 

Do your products need to be refrigerated?

Only after you’ve opened the jar.

Where do you make your products?

All products are made in the USA, with locally sourced ingredients.

How do you ship?

We ship orders via UPS® or the United States Postal Service. Shipping cost and any applicable local taxes are calculated at checkout. (For delivery of bulk items to remote areas, we may have to provide a separate quote; please contact us directly to place your order.)

What’s your return/refund policy?

You have 30 days from receiving your item to request a return. Your item must be in the same condition it was when you received it, unused and in its original packaging. Please have your receipt or proof of purchase. To start a return, contact us. If your return is accepted, we’ll send you a return shipping label.

What if I’m not happy?

All of our products are produced to the highest quality standards and we stand behind them 100%. If you are not satisfied for any reason, please contact us and we will get back to you promptly.